Business Hours & Response Times
Hours of Operation:
Availability may vary. Turnaround times may be longer during busy periods.
Response Time:
I typically respond within 2 business hours.
Custom Orders & Processing Times
Processing Time: 2-4 weeks for custom-made items
We specialize in custom braided tack! If you'd like to request a custom creation, please include details about your vision in your inquiry email. Our team will work with you to bring your design to life.
Custom Design Process:
Submit your design request via email
Receive a quote and timeline
Confirm your order and make payment
Your custom piece will be crafted with care
Shipped or ready for pickup